TERMS & CONDITIONS

Ordering

If you place an order, by doing so you agree to be bound by these Terms and Conditions. We advise you to keep a copy of these Terms and Conditions and your order details for future reference. We have tried to make these Terms and Conditions as simple as possible and recommend that you print them from the website when placing your order.
When you submit your order, you are offering to purchase products from us at the prices indicated on the website, as applicable. The contract between us is not formed until we have acknowledged acceptance of your order or we dispatch the products to you, whichever occurs first.
If you discover you have made a mistake with your order after you have submitted it to us, please contact us immediately so we can correct the mistake before the products are dispatched. If you are aged under 18, please get your parent/guardian’s consent before ordering.

Website Orders

All orders for products from the website must be placed using the shopping basket facility provided on the website. To be able to order on the website, you will need to register on the website or checkout as a guest, log in using your unique log-in details that we provide to you as part of the registration process (e.g. username, password).
You are responsible for maintaining the confidentiality of your log-in details. You should contact us as soon as possible if you believe that someone has obtained your log-in details without your permission or if you become aware of any other breach of security on the website. We will not be held responsible if there is unauthorised access to your log-in details or unauthorised activity on the website as a result of your log-in details becoming compromised, unless this is due to our negligence.
When ordering on the website, you will be directed to a secure website operated by our provider of online payment facilities where you can enter your payment information. Once you have entered your payment information and your payment has been confirmed, you will then be directed to a final confirmation screen on the website displaying the details relating to your order.

Shipping and Delivery

Products will be delivered to the delivery address specified by you when making your order. If you order more than one product in a single order, then they may be dispatched separately and arrive with you at different times.
Unless otherwise stated, please allow up 7-10 days for delivery to UK addresses.
If you wish to have products delivered outside the UK, charges and delivery time will vary, but we will insure the product reaches you with a maximum of 30 days if based outside of the UK.

Delivery Charges

Any applicable delivery charges will be detailed at the checkout prior to you confirming your order.

Standard UK Delivery

Standard delivery to all UK addresses are free of charge.

Payment, Pricing and Promotions

The prices indicated on the website include VAT unless otherwise stated. Payment must be made in British pounds. You can pay for products using most major credit and debit cards.
It is your responsibility to ensure that the payment details you provide are correct and complete. We are not responsible for supplying products if the details you submit when making your order are incorrect or incomplete. No payment will be deemed to have been made until we have cleared funds and we will not dispatch the products until we receive payment in full.
The prices on the website are checked regularly to seek to ensure they are accurate and up-to-date. However, if we find they have changed when we receive your order, we will contact you and ask if you wish to proceed.

Competition Terms and Conditions

If you enter a Conman Basketball Competition via our social media, we will insure the product is delivered within a 30-day period and free of charge.

7-Day Money Back Guarantee

All products ordered from www.conmanbasketball.com are covered by a 7-day money back guarantee if the item is damaged on route of the delivery. If the product is damaged on arrival, we ask that you return the product to us in its original condition with your proof of purchase within 7 days. We will happily exchange it, but we will not give a refund. Please note that we are happy to arrange the return carriage but we do ask that you cover the costs for all products excluding eBikes where the return carriage charge is £50 per eBike. Our 7-day money back guarantee does not affect your statutory rights.
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